Play Rules

We want every visit to Teeny Town to be safe, enjoyable and relaxed for everyone. Please take a moment to read our play rules before your visit.

Children must be supervised by an appropriate adult aged 18 or over at all times.

Parents and carers remain responsible for their children throughout the visit.

Outdoor shoes must be removed before entering the play areas.

Socks must be worn at all times.

Food and drink must not be taken into the play areas.

Please use the café area for refreshments.

Baby food and food required for allergy or dietary reasons are permitted.

Please wipe children’s hands after eating to help reduce the risk of allergen transfer.

If you or your child is unwell or showing signs of illness, please do not attend.

Bookings can be moved with at least 24 hours’ notice.

Please arrive no earlier than 5 minutes before your session begins, as the centre may be closed for cleaning and resetting between sessions.

If you arrive late, you are still welcome to join the session, but the finish time will remain the same.

We want Teeny Town to be a welcoming place for everyone.

Unsafe, aggressive or disruptive behaviour from children or adults may result in the family being asked to leave.

You are welcome to take photos of your own children.

Please be mindful of other families and avoid including other children in photographs where possible.

Teeny Town is not responsible for photographs taken or shared by other customers.

Children over the Teeny Town play age are welcome to attend but cannot use the play areas.

They are welcome to use the café area, books and board games.

The sensory room is available as part of your visit and is primarily designed for children aged 2 and under, as well as children with SEND.

Please supervise children in the sensory room at all times.

Have fun, explore and let little imaginations lead the way.